Synergy Sync

Legal / Your information

Privacy, in plain view.

Your inner life deserves careful handling. This policy explains what we collect, why we use it, and the choices you have.

Last updated / March 29, 2026

Synergy Sync Collective LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit www.synergysync.io, www.synergysynccollective.com, or use the Synergy Sync mobile application (the "Service"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

01

Information We Collect

We collect several types of information from and about users of our Service:

  • Personal Information: Information by which you may be personally identified, such as name, email address, and account credentials.
  • Wellness and Activity Data: Information you voluntarily provide regarding personal goals, daily reflections, moods, habits, and selected focus areas such as anxiety management or productivity.
  • Usage and Gamification Data: Data about how you interact with the app, including streaks, XP, level progression, path completion, and digital companion interactions.
  • Device Information: Information about your device or computer, including IP address, operating system, browser type, and device identifiers.
02

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and personalize the Service, including custom Paths and daily tasks.
  • Track progress, manage accounts, and operate in-app gamification mechanics.
  • Send technical notices, support messages, and administrative updates.
  • Improve app functionality, UI/UX, and content quality.
  • Respond to customer support requests.
03

How We Share Your Information

We do not sell your personal data.

We may share your information in the following situations:

  • Service Providers: With trusted vendors, hosting providers, and infrastructure partners who need access to perform work on our behalf.
  • Legal Compliance: When required by law or in response to valid requests from public authorities.
  • Business Transfers: If Synergy Sync Collective LLC is involved in a merger, acquisition, or asset sale, data may transfer as a business asset.
04

Data Security

We implement reasonable administrative, technical, and physical measures designed to protect personal and wellness data from unauthorized access, alteration, disclosure, or destruction. However, transmission through internet and mobile platforms is not completely secure, and we cannot guarantee absolute security.

05

Your Data Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Opt out of marketing communications.

You can manage account information and preferences in the app settings. To request account deletion, contact us using the information below.

06

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we collected such information without verified parental consent, we will delete it.

07

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page and updating the Last Updated date.

08

Contact Information

Questions or comments about this policy and our privacy practices are welcome at support@synergysynccollective.com.